Yahya Mohamed

STANTONBURY SCHOOL

• Line management of the IT Technician.

• Strategic planning and development of all IT systems and resources and support the development of the ICT Plan to deliver ICT services that meet the objectives of the overall School Development Plan.

• Define a relevant Service Level Agreement (SLA) for the school and manage this SLA through the use of a helpdesk system available to staff to resolve daily issues.

• Work with curriculum and administration staff to support the identification and implementation of ICT systems that will support them in delivering their roles.

• Identify, plan and cost all future developments and upgrades for the School’s ICT infrastructure.

• Advise on emerging technologies as appropriate.

• Oversee future software and hardware development to ensure the technology is used effectively and appropriately.

• Recommend and manage the relevant IT budgets and to achieve best value for the School’s IT expenditure.

• Support the School in ordering, stocking and replenishing IT consumables.

• Ensure that legal and contractual obligations relating to IT resources, software licensing, safeguarding, systems and services are met.

• Ensure that as far as possible pupils are not exposed to inappropriate materials on the internet.

• Manage and implement the installation of all new IT related hardware and software as required, enabling the delivery of IT to all operational areas.

• Maintain a hardware inventory with new and updated equipment and removing old/defunct hardware.

• Maintain an up-to-date inventory of ICT software and licenses for the school.

• Maintain a robust awareness of developments in cyber security, advise on our existing level of cyber security measures and propose new measures as appropriate to maintain the integrity of the systems.

• Ensure a safe working environment is maintained at all times.

• Awareness and compliance with, policies and procedures relating to child protection, safeguarding, pastoral issues, health and safety, security, confidentiality and data protection, reporting all concerns to the appropriate person.

• Liaise with appropriate suppliers regarding purchasing requirements and seek cost effective purchasing solutions for all ICT equipment.

• Liaise and assist staff and pupils with ICT related problems, providing detailed customer focused support when necessary.

• Ensure successful operation of all IT systems, including their stability, security and reliability.

• Administration and maintenance of user terminals to ensure maximum efficiency and minimum downtime.

• Management of the ICT helpdesk and delegation of jobs to relevant staff, prioritizing as appropriate between competing demands to ensure outstanding Helpdesk issues are resolved as quickly as possible and appropriate feedback is given where there is a delay.

• Management of MIS (SIMS & Go4schools) upgrades for users as required.

• Manage backup systems and ICT disaster contingencies, advising staff as appropriate.

• Manage the installation of all new computer hardware as appropriate, including wireless, fiber optic, CAT5e/CAT6/CAT6A networks, as required.

• Management and implementation of the installation of all new computer software as required, enabling the delivery of ICT to all curriculum areas.

• Management of appropriate technical support to curriculum and administration networks.

• Responsibility for all planned ICT works and liaison with external contractors.

• Have oversight of the provision of telephone systems, database management and services.